Account & Data

Manage or Delete Your Account

Learn how to request account deletion and understand how your data is handled.

At OzStudy AI, we value your privacy and give you full control over your data. If you no longer wish to use our services, you can request to have your account and associated personal data permanently deleted.

How to Delete Your Account

From the Mobile App

The fastest way to delete your account is directly within the OzStudy AI mobile app.

Open the OzStudy AI app and log in.
Go to the Profile or Settings tab.
Scroll down and tap on Delete Account.
Follow the on-screen prompts to confirm your deletion.

Via Email Request

If you no longer have access to the app, you can request account deletion via email.

Send an email to It@grantonhomes.com.au
Use the subject line: "Account Deletion Request"
Include the email address associated with your account so we can verify your identity.

What Happens to Your Data?

Data We Delete

When your account is deleted, we remove all personally identifiable information from our active databases. This includes your name, email address, profile photo, practice test history, generated assignments, and custom preferences.

Anonymized Data

Some usage data may be retained in a fully anonymized format to help us improve our AI models and application performance. This data can no longer be linked back to you or identify you in any way.

Important Considerations

Account deletion is permanent and irreversible. Once deleted, you will not be able to recover your progress, past assignments, or test scores. Active subscriptions (if any) processed via App Stores (Apple or Google Play) must be cancelled separately in your device settings to avoid future charges.