OZStudyAI Privacy Policy

02. Information We Collect

We collect information necessary to provide and improve our educational services, including:

• Parent Account Information: Name, email address, password, and contact phone number.
• Student Profile Details: First name, year level, enrolled subjects, and learning preferences provided by the parent.
• Educational Content: Uploaded educational documents, assignments, school reports, and images.
• Platform Usage & AI Interactions: AI tutor conversations, study progress, quiz results, test scores, and learning metrics.
• Technical Information: Device model, operating system version, IP address, crash reports, and app performance analytics.

03. Children's Privacy

Only parents or legal guardians may create and manage accounts on OZStudyAI. Parents provide any child information required for educational services. We do not knowingly allow children under 18 to register independently.

04. How We Use Information

We use collected information solely for legitimate educational and operational purposes:

• To create and manage user accounts and student profiles.
• To deliver personalized learning experiences and AI tutoring assistance.
• To generate tailored study plans, practice tests, and revision recommendations.
• To track academic progress and provide parents with performance analytics.
• To provide customer support, maintain data security, and comply with legal obligations.

05. AI Features

Artificial Intelligence is used on OZStudyAI to generate educational explanations, step-by-step problem solutions, practice questions, study recommendations, and interactive tutoring support tailored to the Australian curriculum.

06. Document Uploads

Parents and students may upload school reports, assignment drafts, PDFs, images, and study materials for OCR (Optical Character Recognition), AI analysis, and personalized learning support. Uploaded files are strictly used for educational analysis and are never used for advertising or marketing.

07. Sharing Information

We do not sell personal information. We share information only with trusted third-party service providers (such as cloud hosting and infrastructure providers) bound by strict confidentiality agreements, or when required by law.

08. Data Security

We implement robust technical and organizational security measures, including data encryption in transit and at rest, secure cloud infrastructure, strict access controls, user authentication, and routine security monitoring.

09. Data Retention & Deletion

Personal information is retained only as long as necessary to fulfill the educational services. Parents may request deletion of their account and all associated student profile information at any time.

10. Your Rights

Under applicable privacy laws, parents have the right to request access to, correction of, deletion of, export of, or restriction of processing of their personal information and associated student profile data.

11. Third-Party Services

We utilize reputable third-party infrastructure providers for secure cloud hosting, authentication, AI language processing, app analytics, crash reporting, and customer support.

12. Advertising & Tracking

We maintain a strict stance on privacy: we do not sell personal information, we do not use student data or uploaded documents for advertising, and we do not engage in cross-app or cross-website tracking.

13. International Data Transfers

Information may be processed in countries where our cloud service providers operate, subject to appropriate contractual and security safeguards.

14. Policy Changes

We may update this Privacy Policy periodically to reflect service updates or legal requirements. Any revisions will be published on this page with an updated "Last Updated" date.

15. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us: